Systems Thinking in the Public Sector Systems Thinking in the Public Sector

Systems Thinking in the Public Sector

The Failure of the Reform Regime... and a Manifesto for a Better Way

John Seddon
    • 23,99 €
    • 23,99 €

Beschreibung des Verlags

John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.

GENRE
Business und Finanzen
ERSCHIENEN
2008
11. April
SPRACHE
EN
Englisch
UMFANG
224
Seiten
VERLAG
Triarchy Press Ltd
ANBIETERINFO
Gardners Books Ltd
GRÖSSE
1,4
 MB

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