The Hidden Leader
Discover and Develop Greatness Within Your Company
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- 11,99 €
Beschreibung des Verlags
This book helps managers recognize hidden gems in the workplace and learn how to utilize them for their greatest impact.
Think you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”, these are “hidden leaders” and they are critical to an organization’s long-term success.
Managers today need to make the most of all their resources—and The Hidden Leader shows them how to identify and cultivate these talented but under utilized employees, who:
Demonstrate integrityLead through authentic relationshipsFocus on resultsWork from clear customer purposeFulfill the value promise of the company
Don’t settle for the traditional feedback that tells you these are “good employees” who deserve a pat on the back and a 3 percent increase at the end of the year. These hidden leaders will soon be pulled out by another organization giving them the opportunity they deserve.
Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments--The Hidden Leader helps managers discover these secret saviors and enable them to deliver even greater value to customers.
PUBLISHERS WEEKLY
Consultants Edinger and Sain explore the idea of hidden leaders: those who act like leaders regardless of their position or job description. These employees, the authors argue, are key assets, essential to the success of any company to which they belong but typically lacking the "positional power" of upper-management jobs. The book identifies four facets of this leadership style: integrity, interpersonal skills, being results oriented, and being customer focused. Edinger and Sain spend considerable ink detailing how managers can find hidden leaders and create new ones by helping their employees develop new skills. Throughout, they provide numerous worksheets and assessment tools, both in the book itself and on a number of online platforms created by the authors, closing with a checklist of traits common to hidden leaders. Debunking the myth that leadership is all about status and power, this book suggests that employees at any level can motivate those around them, drive performance, and improve an organization's bottom line.
