Management 102: The Manager is Listening

Management 102: The Manager is Listening is the second book in a series that contains the "best of" articles written by noted management expert, consultant, and professor David C. Wyld. In it, you will learn valuable, actionable management insights that will help you advance your career and become a better manager and leader. This book should be a must-read for every manager and for those aspiring to be in management. 

The chapters in Management 102: The Manager is Listening are: 1.) The Manager is Listening; 2). The Confirmation Heuristic and Its Impact on Business Strategy; 3.) Execution: The Key to Having a Successful Strategy in Any Business; 4.) "C" Your Way through Managing Today — In a Good Way!; 5.) The Blue Ocean Strategy; 6.) Fitt's Law; 7.) Managing by Extrapolation: The Trap of Assumption; 8.) The OODA Loop; 9.) Managing with Equity; 10.) Brandolini's Law, or the B******t Asymmetry Principle; 11.) Managing the Dunning-Kruger Effect; 12.) The Honest Manager; 13.) Remember the 7 P's When Planning a Meeting; 14.) The Hobson's Choice Dilemma for Management: How to best handle making a decision when there is really no good option to be had; 15.) Making Things Work: Promoting Greater Organizational Citizenship Behavior in Your Organization; 16.) Why You Must Manage Loosely While Managing Tightly at the Same Time; 17.) Managing through the Incentive Theory of Motivation; 18.) Managing with Hanlon's Razor; 19.) The Adhocracy Culture: Thriving in What Might Look Like Chaos, But Is Intentionally So; 20.) Probabilistic Thinking in Business Strategy; 21.) The Value of Staying Power in Business; 22.) The IKEA Effect; 23.) Creating a Customer-First Culture; 24.) Managing Grief in the Workplace: Tips for Employers and Employees; 25.) The Riskiest Assumption Test: The Best Way to Validate Your Business Model; 26.) Goodhart's Law in Practice; 27.) Design Thinking and Business Strategy; 28.) The Importance of Self-Reflection for Managers; 29.) The Observer's Paradox and Its Implications for Management; 30.) Social Cognitive Theory 101; 31.) The Inventor's Paradox in Business; 32.) Framestorming: A Comprehensive Guide to Structured Brainstorming; 33.) Black Box Thinking and Business Strategy; 34.) Organizational Citizenship Behavior 101; 35.) How to Avoid Analysis Paralysis with Hick's Law; 36.) The Realistic Manager; 37.) Inversion in Problem Solving: A Powerful Tool for Making Better Decisions; 38.) Managing Change with the Maurer 3 Levels of Resistance to Change Model; 39.) The Peak-End Heuristic; 40.) Radical Candor in Management; 41.) Why Managing by Crisis is No Way to Manage; 42.) The Abilene Paradox at Work; 43.) Are You X or Y… or a Little of Both?; 44.) Understanding the Cynefin Framework; and 45.) The Pessimistic Manager.