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In today's hyper-competitive, globalized business world, it is more important then ever for businesses to get the most productivity possible out of each and every one of their employees. Challenges to productivity include a variety of factors, including conflict. Although businesses may try to avoid conflict with processes and procedures such as comprehensive contracts, clear job descriptions, and well-delineated lines of authority, conflict within any organization is inevitable. Accepting this, this paper will propose a conflict resolution program for Solectron Corporation. This program will seek to reduce the occurrence of conflicts, while also dealing with them as efficiently and effectively as possible when they do occur. A brief company overview will be presented, as well as who the target audience is for this program. In addition, this paper will discuss the concept of conflict, conflict resolution, as well as how this program will improve the company's overall effectiveness. Essay aus dem Jahr 2004 im Fachbereich Wirtschaft - Personal und Organisation, Note: A, University of Phoenix, 7 Quellen im Literaturverzeichnis.""