Descripción de la editorial
Numerous studies have confirmed what most employers and managers already know – an investment in the professional development of employees’ increases employee satisfaction and retention. As organizations grow increasingly more complex, it has become even more important that they retain the knowledge and experience the best employees have spent years acquiring.
It has also been demonstrated that professional development enhances employee satisfaction. We at Landrum are convinced that high employee satisfaction is an important driver of customer satisfaction.
What is often lost in discussion of professional development is the role small self-implemented programs can play in developing your staff. Many of these programs are inexpensive to operate. Certainly conferences, conventions, college courses or other professionally developed training opportunities can play an important role in your program. But we have developed and implemented a number of low-cost programs within our company. The purpose of this book is to share some of these practices with you.
These articles have been contributed by members of the Landrum team and many of them appeared on our Blog, LandrumHRBlog.com. We hope you will find these techniques useful as you look for ways to develop your own employees. We believe it is a journey well worth taking. Please don’t hesitate to contact us if we can help you along the way.