Retail Yesterday and Today

The reader will be exposed to real-life experiences before and after laws are introduced to protect workers. The reader will learn from the book what favoritism, discrimination, influence, personal and team morals, political atmosphere, and toxic leadership looked like in the late twentieth and twenty-first centuries. The role that technology has played in the evolution of the industry has been amazing, and the reader will get a snapshot of what technology and team member engagement looks like in its infancy through today.