SustainCase: How GRI engages with its stakeholders and acts on their feedback

Case study: How GRI engages with its stakeholders and acts on their feedback


GRI is a global, independent organization that helps companies, governments and other organizations identify and communicate their impacts, as regards vital sustainability issues.

• 80% of the world’s 250 largest companies issue Corporate Social Responsibility (CSR) reports in accordance with the GRI Standards.

• 111 policies across 50 countries reference GRI.

• The UN Global Compact and GRI have introduced an innovative action platform whereby the GRI Standards will be used by companies wishing to take action and report on the Sustainable Development Goals (SDGs).


Abstract


GRI recognizes the importance of a multi-stakeholder engagement in promoting transparency.  Thus, as a multi-stakeholder organization, GRI aims at reinforcing an inclusive stakeholder engagement in its actions and projects, considering its stakeholders’ views. In order to engage with its stakeholders and act on their feedback GRI took action to:

• establish an efficient communication channel between the management and employees

• acknowledge and comply with donors’ expectations

• engage Alignment Service clients

• develop the G4 Monitoring Program

• introduce the Corporate Leadership Groups


Using the GRI Standards in order to maintain and increase the value of your company


With each publication in this series the FBRH team will highlight one key impact identified by a company reporting in accordance with the GRI Standards and show how it has taken a structured, systematic approach to improving performance. With such positive action companies build trust, by dealing responsibly and conscientiously with their impact on the environment and on their stakeholders (e.g. clients, suppliers, shareholders, local communities, NGOs or local government). Stakeholders that can hold it back or stop it from reaching its objectives


By building trust your company creates loyalty and long-term commitment to its services and brands


New foreword by the Editor:

Why the GRI Sustainability Reporting Standards are not a box ticking exercise and how 80% of the world's 250 largest companies are using the GRI Standards to gain competitive advantage