Voice Analytics A Complete Guide - 2020 Edition

What distinguishes a great customer service conversation from a mediocre or poor one? Do you recognize Voice Analytics achievements? Why are other organizations still struggling to get the promised benefits from records management? Is there a specific pain point or issue within the operation that needs to be addressed? Does the group organization make it vulnerable to infiltration?



This astounding Voice Analytics self-assessment will make you the reliable Voice Analytics domain adviser by revealing just what you need to know to be fluent and ready for any Voice Analytics challenge.



How do I reduce the effort in the Voice Analytics work to be done to get problems solved? How can I ensure that plans of action include every Voice Analytics task and that every Voice Analytics outcome is in place? How will I save time investigating strategic and tactical options and ensuring Voice Analytics costs are low? How can I deliver tailored Voice Analytics advice instantly with structured going-forward plans?



There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Voice Analytics essentials are covered, from every angle: the Voice Analytics self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Voice Analytics outcomes are achieved.



Contains extensive criteria grounded in past and current successful projects and activities by experienced Voice Analytics practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Voice Analytics are maximized with professional results.



Your purchase includes access details to the Voice Analytics self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:



- The latest quick edition of the book in PDF



- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...



- The Self-Assessment Excel Dashboard



- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation



- In-depth and specific Voice Analytics Checklists



- Project management checklists and templates to assist with implementation



INCLUDES LIFETIME SELF ASSESSMENT UPDATES



Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.