David Jaffe

Livres
Objectif client Objectif client
Objectif client
2014
The Best Service is No Service The Best Service is No Service
The Best Service is No Service
2011
Your Customer Rules! Your Customer Rules!
Your Customer Rules!
2014
The Frictionless Organization The Frictionless Organization
The Frictionless Organization
2022
Changing the World from the Inside Out Changing the World from the Inside Out
Changing the World from the Inside Out
2016

Livres audio
¡Tu cliente manda! ¡Tu cliente manda!
¡Tu cliente manda!
2021
Your Customer Rules! : Delivering the Me2B Experiences That Today's Customers Demand Your Customer Rules! : Delivering the Me2B Experiences That Today's Customers Demand
Your Customer Rules! : Delivering the Me2B Experiences That Today's Customers Demand
2022
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
2008