emails@work: How to write effective business emails

Emails are a quick and efficient way of sending information anywhere in the world and people can read and respond in their own time. Yet emails can get us into trouble if we don't think before pressing 'send'.

emails@work shows you how to write emails that get to the point and achieve results.

This e-book covers: manage your emails; email conventions; think first and get to the point; write specific subject lines; write well; punctuate well; check your tone; and review and proofread your email.