Employee Engagement: Conceptual Issues‪.‬

ABSTRACT The authors of this article explore the construct of employee engagement, which has received considerable press recently in management literature and practice. Our research explores questions concerning how the construct employee engagement is defined and how it compares and contrasts with other existing, well-validated constructs. We discuss positives and negatives of employee engagement research and the application of the construct to organizational outcomes. Many organizations now measure their employees' level of engagement and to attempt to increase those levels of engagement because they believe that doing so will improve productivity, profitability, turnover and safety. We encourage users of the construct to continue research on employee engagement in order for both academics and practitioners to better understand what they are measuring and predicting.