I Wanted Fries with That
How to Ask for What You Want and Get What You Need
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- 10,99 €
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- 10,99 €
Description de l’éditeur
SPEAK UP AND PERSUADE
At some point in our lives, we’ve all experienced an injustice, large or small — a restaurant botching our lunch order or a boss who isn’t following the guidelines for workplace etiquette — and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn’t sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved — whether you’re trying to right the wrongs of the world or just claim the french fries you ordered.
PUBLISHERS WEEKLY
In this wry debut, Fish, a college ombudsman, offers useful, if overly chatty, advice on how to stand up for oneself. "You need the courage to live life," she notes in her introduction. "This includes learning to ask for what you want and need." Fish then delivers her advice in a series of anecdotes grouped into three sections centered on oneself, a specific other person, and larger social issues. Fish includes many helpful tips and provides sample scripts for in-person, phone, and email situations that readers can personalize for issues such as returning items without a receipt and dealing with phone-obsessed spouses. She is refreshingly honest about many factors that can impede effective self-advocacy, including race, age, class, and outward appearance. Unfortunately, the advice is often obscured by a stream of jokes, digressions, and overly detailed explanations, many in the form of footnotes such as when she takes pains to explain Sanka coffee, the meaning of "uff-da," and how her Auntie Marcy has gifted her an annual People magazine subscription since she was 13. Despite these many distracting asides, readers looking for advice on raising concerns effectively will find this guide to be a valuable tool.
