Managing Customer Service Managing Customer Service
Institute of Learning & Management Super Series

Managing Customer Service

Institute of Leadership & Management
    • 44,99 €
    • 44,99 €

Description de l’éditeur

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

GENRE
Entreprise et management
SORTIE
2013
17 juin
LANGUE
EN
Anglais
LONGUEUR
120
Pages
ÉDITIONS
Taylor & Francis
TAILLE
4,9
Mo

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