Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
-
- 9,99 €
-
- 9,99 €
Description de l’éditeur
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisor
An underperforming employee
A peer's disruptive work habits
Unreasonable or unethical customer requests
Abrupt, rude, and unprofessional coworkers
Plus de livres par Lawrence Polsky & Antoine Gerschel
D’autres ont aussi acheté
Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions
2008
Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation
2005
Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events
2012
Perfect Phrases for Documenting Employee Performance Problems
2005
Perfect Phrases for Meetings
2008
Perfect Phrases for Business Letters
2005
Autres livres de cette série
Perfect Phrases for the TOEFL Speaking and Writing Sections
2008
Perfect Phrases for Real Estate Agents & Brokers
2008
Perfect Phrases for Leadership Development
2010
Perfect Phrases for Meetings
2008
Perfect Phrases for Creativity and Innovation
2012
Perfect Phrases for Negotiating Salary and Job Offers: Hundreds of Ready-to-Use Phrases to Help You Get the Best Possible Salary, Perks or Promotion
2006