Q-Course: Introduction to Quality Management

This accessible book describes all aspects of Quality Management in the Organization. The book is full of tips for practical and efficient testing and realization of quality. It is up to the latest 2010 quality standards. It describes all relevant quality standards and methodologies like CMM, CMMI, Prince2, ITIL, ISO9001, CobiT, TQM etc, and of course the Q-Course. The book addresses a lot of organizational aspects with respect to quality. This book can be used for educational purposes. It is currently used at German Universities of Collaborative Education and the Q-Course Foundation exams are approved by the Saxonian State Ministry for Education.