The Relationship Between Patient Satisfaction and Inpatient Admissions Across Teaching and Nonteaching Hospitals.
Journal of Healthcare Management 2009, May-June, 54, 3
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- 2,99 €
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- 2,99 €
Description de l’éditeur
EXECUTIVE SUMMARY The need for healthcare executives to better understand the relationship between patient satisfaction and admission volume takes on greater importance in this age of rising patient expectations and declining reimbursement. Management of patient satisfaction has become a critical element in the day-to-day operations of healthcare organizations pursuing high performance.
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