Tips and Tricks for Oracle CRM On Demand - Volume 1: Social Network & Social CRM

This book is intended to be a tool for all those companies using Oracle CRM On Demand and looking for better means to make the customer dreams become reality. If you have ever wanted to optimize your CRM configuration or integrate your CRM to the open internet world, this book is for you. This ebook is an extract of the whole book you can read on the author's website.