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Description de l’éditeur
If your main focus is growth, the most valuable asset you can possess is a quality assemblage of employees/team members who are flexible learners; problem solvers, well motivated and highly trained who will put your company on the fast track to success!Proper coaching and mentoring of this team will put you right were you need to be. This will only be possible if you work closely with each member of your team’s professional and personal growth in their abilities and performance. Close and skillful coaching and mentoring to develop champions!
This book aims to do exactly that and more.
Table of Contents
MORE IN REGARD TO COACHING: BUILDING YOUR PEOPLE SKILLS
Educate Yourself by Gaining Much Needed Information
The Format for Feedback
A Team Coach of Substance
Plot the Course:
Review and Consider
Design a Free-Flow Process
MENTORING: NEED TO KNOW INFORMATION; NEED TO HAVE SKILLS
How Can You Benefit From All This?
How to be a Mentor of Quality
Keeping Lines of Communication Open: Learning Honest Give & Take
You Must Focus on Building Trust
COUNSELING AND YOU
Identification of the Trouble Areas
Assist the Employee in Realizing the need to Improve Performance in That Area
Set Goals with the Employee that will be Conducive to Improvement
Make sure the goals set are achieved
When the behavior is right, let them know!
A. Issue a Verbal Warning
B. Issue a Written Warning
C. If the Offense Occurs Yet Again, Human Resources Should Issue a Formal Reprimand