Valuing Our Clients: A Report on the Client Survey at NSW Agriculture Library Services. Valuing Our Clients: A Report on the Client Survey at NSW Agriculture Library Services.

Valuing Our Clients: A Report on the Client Survey at NSW Agriculture Library Services‪.‬

The Australian Library Journal 2003, Feb, 52, 1

The Australian Library Journal
    • 2,99 €
    • 2,99 €

Description de l’éditeur

NSW Agriculture Library Services Network commissioned Libraries Alive! to conduct a survey of departmental staff in September 2000. The survey aimed 'to determine clients' views on the quality, relevance and importance of library services, and to use this information in subsequent strategic and tactical planning' (McCallum & Quinn, 2000). Focus group discussions were also held. The main findings were that clients valued the library services and staff highly, they accepted the trend towards electronic delivery at the desktop, and appreciated the decentralised service delivery model. Recommendations included expanding web-based services, more promotion of library services and increased client training by librarians. Manuscript received September 2002

GENRE
Professionnel et technique
SORTIE
2003
1 février
LANGUE
EN
Anglais
LONGUEUR
22
Pages
ÉDITIONS
Australian Library and Information Association
TAILLE
210,5
Ko

Plus de livres par The Australian Library Journal

Are the Deaf a Disabled Group, Or a Linguistic Minority? Issues for Librarians in Victoria's Public Libraries. Are the Deaf a Disabled Group, Or a Linguistic Minority? Issues for Librarians in Victoria's Public Libraries.
Are the Deaf a Disabled Group, Or a Linguistic Minority? Issues for Librarians in Victoria's Public Libraries.
2003
Library Research: Luxury Or Necessity?(Essay) Library Research: Luxury Or Necessity?(Essay)
Library Research: Luxury Or Necessity?(Essay)
2011
Jean Hagger, BA, MLS, ALA, FLAA (1917-2008) (In Memoriam) Jean Hagger, BA, MLS, ALA, FLAA (1917-2008) (In Memoriam)
Jean Hagger, BA, MLS, ALA, FLAA (1917-2008) (In Memoriam)
2008
Information Literacy Programs and Research: Reflections on 'Information Literacy Programs and Research: An International Review' by Christine Bruce. 2000. the Australian Library Journal 49 No. 3: 209-218 (Column) Information Literacy Programs and Research: Reflections on 'Information Literacy Programs and Research: An International Review' by Christine Bruce. 2000. the Australian Library Journal 49 No. 3: 209-218 (Column)
Information Literacy Programs and Research: Reflections on 'Information Literacy Programs and Research: An International Review' by Christine Bruce. 2000. the Australian Library Journal 49 No. 3: 209-218 (Column)
2011
Fancy Walkie Talkies, Star Trek Communicators Or Roving Reference?(Report on the Benefits of the Use of a Portable Wireless Device Called Vocera Badges at the State Library of Victoria in Australia) (Report) Fancy Walkie Talkies, Star Trek Communicators Or Roving Reference?(Report on the Benefits of the Use of a Portable Wireless Device Called Vocera Badges at the State Library of Victoria in Australia) (Report)
Fancy Walkie Talkies, Star Trek Communicators Or Roving Reference?(Report on the Benefits of the Use of a Portable Wireless Device Called Vocera Badges at the State Library of Victoria in Australia) (Report)
2009
Research in School Librarianship 1991-2000: Australia in an International Setting. Research in School Librarianship 1991-2000: Australia in an International Setting.
Research in School Librarianship 1991-2000: Australia in an International Setting.
2004