Would You Like Another? - 28 days to greater sales

This is an introductory guide to increasing sales in restaurants, bars and cafes.

This book is for supervisor's, managers and trainers who want to build, grow and lead an effective workplace sales and service culture.

In every business, there are 3 ways to generate more revenue:

1. Sell more products to existing customers

2. Upsell & cross sell to existing customers

3. Get more customers

In this book, you will discover how to enable your teams to achieve greater revenue in all 3 of these areas in as little as 28 days.

FREE BONUS: This book also comes with free templates

WHAT IS INSIDE THE BOOK

A guide on sales & service.

- The myth of sales.

- The 3 ways to increase revenue.

- 5 reasons to look after your existing customers.

Creating & leading a sales & service culture.

- Why you need to balance sales & service.

- Customer satisfaction vs loyalty.

- The Net Promoter Score.

How employees impact the customer experience.

- The customer value equation.

- The Attractors.

- The Influencers.

The 2 essential employee behaviours that drive sales.

- Behaviour 1 - Do it right the first time. 39

- Behaviour 2 - Always ask "Would you like another?".

Designing your workplace sales programme.

- Capability vs competence.

- The 4-stage competency training model.

WYLA 12 essential steps to effective sales training.

FREE “Would You Like Another?” templates.

About Me.

Double or triple your sales in 28 days

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