• £3.99

Publisher Description

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.

Difficult Conversations walks you through:


Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward



About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.

Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.

GENRE
Business & Personal Finance
NARRATOR
JY
Jonathan Yen
LENGTH
01:34
hr min
RELEASED
2016
1 April
PUBLISHER
Audible Studios
PRESENTED BY
Audible.co.uk
LANGUAGE
EN
English
SIZE
77.4
MB

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