A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year.
Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment. This audiobook introduces listeners to the fundamentals of hostage negotiator leadership (HNL) which has, as its foundation, tactical empathy.
Inside this book, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most. Ego, Authority, Failure was authored for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.