John G. Miller

QBQ!

Raising Accountable Kids

Outstanding!

The Choreography of Customer Service: High Touch Service in a Touch Free World

QBQ! Pytania trafiające w sedno. Osobista odpowiedzialność w pracy i w życiu prywatnym

Changing Roles for a New Psychotherapy

Flipping the Switch : Unleash the Power of Personal Accountability Using the QBQ!

Parenting the QBQ Way : How to be an Outstanding Parent and Raise Great Kids Using the Power of Personal Accountability

Outstanding!: 47 Ways to Make Your Organization Exceptional (Unabridged)

QDQ La question derière la question: Posez-voue les bonnes questions pour optimiser votre vie professionnelle et personnelle