Change, Resistance, And the Organizational Immune System (Report)
2009
Service Quality, Relational Benefits, And Customer Loyalty in a Non-Western Context (Report)
2010
Strategic Alliances and the Management of Intellectual Properties: The Art of the Contract.
2005
Tattoos and Piercings: Issues of Body Modification and the Workplace
2011
Managing Generation Y.
2005
Analyzing Generational Values Among Managers and Non-Managers for Sustainable Organizational Effectiveness.
2010