The Relationship Between Operational Efficiency and Customer Service: A Global Study of Thirty-Eight Large International Airlines.
2004
Historical Perspective of the Logistics and Supply Chain Management Discipline.
2011
Opportunities for Research in Third-Party Logistics.
2006
Driver Management Practices of Motor Carriers with High Compliance and Safety Performance.
2003
Managing Reverse Logistics Channels with Data Envelopment Analysis.
2003
A Comparative Study of Third-Party Logistics in Mainland China and Hong Kong (Notes and Comments)
2008