20 Seconds

The 20 Second Rule: Single out an individual in your organization and give them 20 seconds of your time. That's it. That's the rule. A mere 20 seconds. . . In that 20 seconds your job is to praise, to acknowledge, to enable, and to motivate. Seems like a tall order for such a short amount of time, doesn't it? How do you do all that in just 20 seconds? The first step is simple: single out an individual.

     20 Seconds is all about communication, specifically the brief, daily interactions we have with employees and associates. It's a simple yet powerful managerial tool.

     20 seconds is all it takes to make a difference in somebody's life. It's a small investment all leaders can make to show their people how valuable they are.