Your problem is drivers! They are constantly late for deliveries and getting into trouble at the scales. Their tardiness causes your customer service issues. Your dispatchers are fed up dealing with the new deliveries times and all the problems that it causes with clients and shippers. Your drivers and their scale troubles are causing your safety scores to skyrocket.
All of this causes you great frustration. It hurts that your dispatchers are unhappy. You suffer when some of your good drivers are threatening to leave.
Disrespected, that is how you feel because of your poor driver's treatment.
Fix it! Take pride in your company again. Here is how.
7 Steps To Hiring Great Drivers is a guide to hiring the right driver for your company. It is a book and guide about how to get the necessary information to make an informed hiring decision.