Hospitality Ministry Volunteer Handbook

Be Our Guest

Whether you are a volunteer in your church’s guest services ministry, or thinking about serving alongside ushers, greeters, welcome desk hosts, and parking lot attendants at your church, the Hospitality Ministry Volunteer Handbook is for you!

How does a member of community see your church? When they hear your church’s name, what is their initial reaction? We want any individual who steps foot onto our church campus to immediately feel Christ’s love through our actions toward them—the question is, are we doing a good job at accomplishing that mission?

We might not think of customer service and church hospitality in the same vein, but this book shows how a service mentality can make life-changing first impressions on newcomers. It’s filled with specific, practical strategies and tools to help the hospitality ministry team show the love of Christ to every visitor.

Join author Greg Atkinson as he helps identify ways your church can increase its hospitality to the community around you, and, ultimately, reach those people for the Kingdom of God.