Managing Customer Service Managing Customer Service
Institute of Learning & Management Super Series

Managing Customer Service

Institute of Leadership & Management
    • £36.99
    • £36.99

Publisher Description

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

GENRE
Business & Personal Finance
RELEASED
2013
17 June
LANGUAGE
EN
English
LENGTH
120
Pages
PUBLISHER
Taylor & Francis
SIZE
2.3
MB

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