Mastering Difficult Conversations
A Zoom Guide to Confident Conflict Resolution
Publisher Description
"Transform challenging virtual conversations into opportunities for growth with 'Mastering Difficult Conversations: A Zoom Guide to Confident Conflict Resolution'. This guide equips you with the tools and techniques to effectively manage conflicts on Zoom, ensuring every difficult conversation is handled with tact, professionalism, and a focus on positive outcomes. From preparation to follow-up, learn the art of turning conflicts into constructive dialogues."
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