SustainCase: How Royal Mail ensures occupational health and safety

Case study: How Royal Mail ensures occupational health and safety


Royal Mail is one of the largest employers in the UK, as it employs more than 160,000 people (across the Group). On average, 1 out of every 180 employed people in the UK works for it. Thus, ensuring employee health and safety is a key priority for Royal Mail.


The health, safety and wellbeing of its employees is a continuous priority for Royal Mail Tweet This!. In order to ensure occupational health and safety Royal Mail took action to:

• prevent accidents

• assess risks and learn from incidents

• reduce the risk of confrontation and dog attacks

• investigate fatalities and serious incidents

• support employees’ health and wellbeing


Using the GRI Standards in order to maintain and increase the value of your company


With each publication in this series the FBRH team will highlight one key impact identified by a company reporting in accordance with the GRI Standards and show how it has taken a structured, systematic approach to improving performance. With such positive action companies build trust, by dealing responsibly and conscientiously with their impact on the environment and on their stakeholders (e.g. clients, suppliers, shareholders, local communities, NGOs or local government). Stakeholders that can hold it back or stop it from reaching its objectives


By building trust your company creates loyalty and long-term commitment to its services and brands