SustainCase: How Royal Mail supports diversity and equal opportunity in its workforce

Case study: How Royal Mail supports diversity and equal opportunity in its workforce


Royal Mail is one of the largest UK employers, as it directly employs approximately 139,000 people. On average, 1 out of every 175 employed people in the UK works for it. Thus, supporting diversity and equal opportunity in its workforce is a key priority for Royal Mail.


Ensuring its workforce reflects the wider society is a key priority for Royal Mail Tweet This!. In order to support diversity and equal opportunities for all employees Royal Mail took action to:

• promote diversity and inclusiveness through the Diversity Council, unconscious bias workshops and partnerships

• support gender diversity

• employ disabled people and support employees with disabilities

• protect dignity and respect in the workplace


Using the GRI Standards in order to maintain and increase the value of your company


With each publication in this series the FBRH team will highlight one key impact identified by a company reporting in accordance with the GRI Standards and show how it has taken a structured, systematic approach to improving performance. With such positive action companies build trust, by dealing responsibly and conscientiously with their impact on the environment and on their stakeholders (e.g. clients, suppliers, shareholders, local communities, NGOs or local government). Stakeholders that can hold it back or stop it from reaching its objectives


By building trust your company creates loyalty and long-term commitment to its services and brands