Systems Thinking in the Public Sector Systems Thinking in the Public Sector

Systems Thinking in the Public Sector

The Failure of the Reform Regime... and a Manifesto for a Better Way

John Seddon
    • 4.3 • 3 Ratings
    • £19.99
    • £19.99

Publisher Description

John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.

GENRE
Business & Personal Finance
RELEASED
2008
11 April
LANGUAGE
EN
English
LENGTH
224
Pages
PUBLISHER
Triarchy Press Ltd
SIZE
1.4
MB

Customer Reviews

foresthill ,

Change your Thinking

An enlightening read. Not another management fad but a whole way of looking at how we might design and manage work. An open mind is essential in getting to grips with the content.

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