Using Personality Traits to Select Customer-Oriented Logistics Personnel. More Books by Transportation Journal

The Relationship Between Operational Efficiency and Customer Service: A Global Study of Thirty-Eight Large International Airlines. The Relationship Between Operational Efficiency and Customer Service: A Global Study of Thirty-Eight Large International Airlines.
2004
Historical Perspective of the Logistics and Supply Chain Management Discipline. Historical Perspective of the Logistics and Supply Chain Management Discipline.
2011
Opportunities for Research in Third-Party Logistics. Opportunities for Research in Third-Party Logistics.
2006
Driver Management Practices of Motor Carriers with High Compliance and Safety Performance. Driver Management Practices of Motor Carriers with High Compliance and Safety Performance.
2003
Managing Reverse Logistics Channels with Data Envelopment Analysis. Managing Reverse Logistics Channels with Data Envelopment Analysis.
2003
A Comparative Study of Third-Party Logistics in Mainland China and Hong Kong (Notes and Comments) A Comparative Study of Third-Party Logistics in Mainland China and Hong Kong (Notes and Comments)
2008
How Do Regional Third-Party Logistics Firms Innovate? A Cross-Regional Study (Notes and Comments) How Do Regional Third-Party Logistics Firms Innovate? A Cross-Regional Study (Notes and Comments)
2009
Transportation Changes in Europe (International Perspectives) Transportation Changes in Europe (International Perspectives)
2011
The Development of Transportation and Logistics in Asia: An Overview. The Development of Transportation and Logistics in Asia: An Overview.
2011
Trade and Transportation: The Impact of the 1995 Transborder Air Services Accord (Transborder Airline Services Between the United States and Canada) (Author Abstract) Trade and Transportation: The Impact of the 1995 Transborder Air Services Accord (Transborder Airline Services Between the United States and Canada) (Author Abstract)
2004
The Future of Logistics Education. The Future of Logistics Education.
2011
The North American Third-Party Logistics Industry in 2007: the Provider CEO Perspective (Notes and Comments) (Industry Overview) (Company Overview) The North American Third-Party Logistics Industry in 2007: the Provider CEO Perspective (Notes and Comments) (Industry Overview) (Company Overview)
2008
Skill Requirements of Contemporary Senior- and Entry-Level Logistics Managers: A Comparative Analysis. Skill Requirements of Contemporary Senior- and Entry-Level Logistics Managers: A Comparative Analysis.
2006
Evaluating Key Logistics Capabilities for International Distribution Center Operators in Taiwan. Evaluating Key Logistics Capabilities for International Distribution Center Operators in Taiwan.
2006
Stakeholder Influences on Environmental Management Practices: A Study of Fleet Operations in Hong Kong (SAR), China (Hong Kong Special Administrative Region ) Stakeholder Influences on Environmental Management Practices: A Study of Fleet Operations in Hong Kong (SAR), China (Hong Kong Special Administrative Region )
2004
Diffusion of Supply Chain Technologies. Diffusion of Supply Chain Technologies.
2004
Operational Implications of Mobile Communications in the Motor Carrier Industry. Operational Implications of Mobile Communications in the Motor Carrier Industry.
2003
The North American Third-Party Logistics Industry in 2006: the Provider CEO Perspective (Notes and Comments) (Industry Overview) The North American Third-Party Logistics Industry in 2006: the Provider CEO Perspective (Notes and Comments) (Industry Overview)
2007
Logistics Development in China: A Provider Perspective (Notes and Comments) Logistics Development in China: A Provider Perspective (Notes and Comments)
2007
Comparison of Investment Preferences for International Logistics Zones in Kaohsiung, Hong Kong, And Shanghai Ports from a Taiwanese Manufacturer's Perspective. Comparison of Investment Preferences for International Logistics Zones in Kaohsiung, Hong Kong, And Shanghai Ports from a Taiwanese Manufacturer's Perspective.
2006