Deborah Tannen

HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)

You're Wearing That?

You Just Don't Understand

I Only Say This Because I Love You

You Were Always Mom's Favorite!

I'm Sorry, I'm Not Apologizing

That's Not What I Meant (Abridged)

Du kannst mich einfach nicht verstehen: Warum Männer und Frauen aneinander vorbeireden

Du kannst mich einfach nicht verstehen

I'm Sorry, I'm Not Apologizing: Why We Do It, Why We Don't, and Why It Matters (Unabridged)

Speak Up, Speak Out (HBR Women at Work)

Communication Matters I : He Said / She Said: Women, Men and Language