Be Our Guest: Revised and Updated Edition Be Our Guest: Revised and Updated Edition

Be Our Guest: Revised and Updated Edition

Perfecting the Art of Customer Service

    • 9,99 €
    • 9,99 €

Περιγραφή εκδότη

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

ΕΙΔΟΣ
Νεαροί ενήλικες
ΚΥΚΛΟΦΟΡΗΣΕ
2011
16 Δεκεμβρίου
ΓΛΩΣΣΑ
EN
Αγγλικά
ΑΡ. ΣΕΛΙΔΩΝ
184
σελίδες
ΕΚΔΟΤΗΣ
Disney Book Group
ΜΕΓΕΘΟΣ
1,6
MB

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