Benchmarking in Human Resource Management/ Benchmarking a la Gestion des Ressources Humaines‪.‬

1. INTRODUCTION How can a forward-thinking organisation develop an effective performance monitoring system in the area of human resource management has been a heated issue since early 1990s'. One of those approaches to HR performance monitoring is known as benchmarking. Why a growing number of HR functions have turned to benchmarking? That's because no one a company can make an improvement only by itself. In other words, it has to exam and measure its own practices against the best practices other companies operate. And if the companies find the right answers for its own problems, it will achieve the amazing changes. To explore this argument further, this essay presents definitions and explanations for "Benchmarking in HRM", discuss how and why it has become an important issue to management and finally give some examples to show how "Benchmarking in HRM" has been used to improve business performance and operations in tourism and hospitality industry.