QOS Complete Self-Assessment Guide

How do we Improve QOS service perception, and satisfaction? How do you assess your QOS workforce capability and capacity needs, including skills, competencies, and staffing levels? How do we Lead with QOS in Mind? What is QOS's impact on utilizing the best solution(s)? How would one define QOS leadership?



This extraordinary QOS self-assessment will make you the entrusted QOS domain master by revealing just what you need to know to be fluent and ready for any QOS challenge.



How do I reduce the effort in the QOS work to be done to get problems solved? How can I ensure that plans of action include every QOS task and that every QOS outcome is in place? How will I save time investigating strategic and tactical options and ensuring QOS costs are low? How can I deliver tailored QOS advice instantly with structured going-forward plans?



There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all QOS essentials are covered, from every angle: the QOS self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that QOS outcomes are achieved.



Contains extensive criteria grounded in past and current successful projects and activities by experienced QOS practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in QOS are maximized with professional results.



Your purchase includes access details to the QOS self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:



- The latest quick edition of the book in PDF



- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...



- The Self-Assessment Excel Dashboard, and...



- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation



…plus an extra, special, resource that helps you with project managing.