James C. Spohrer

Libros
Advances in the Human Side of Service Engineering Advances in the Human Side of Service Engineering
Advances in the Human Side of Service Engineering
2012
Handbook of Service Science, Volume II Handbook of Service Science, Volume II
Handbook of Service Science, Volume II
2018
Global Perspectives on Service Science: Japan Global Perspectives on Service Science: Japan
Global Perspectives on Service Science: Japan
2016
Handbook of Service Science Handbook of Service Science
Handbook of Service Science
2010
The Science of Service Systems The Science of Service Systems
The Science of Service Systems
2011
Service Systems Implementation Service Systems Implementation
Service Systems Implementation
2011