Advances in the Human Side of Service Engineering Más libros de James C. Spohrer & Louis E. Freund

Handbook of Service Science, Volume II Handbook of Service Science, Volume II
2018
Global Perspectives on Service Science: Japan Global Perspectives on Service Science: Japan
2016
Handbook of Service Science Handbook of Service Science
2010
The Science of Service Systems The Science of Service Systems
2011
Service Systems Implementation Service Systems Implementation
2011