Information Management Capabilities in Public Safety and Security

This book provides thoughtful and extensively researched perspectives, to improve understanding of risks and rewards, and to outline strategies for developing and implementing mature information management capabilities focused on core public safety and security outcomes.

Decision makers in Canadian public safety and security organizationslaw enforcement, fire and paramedic services, emergency management and national security, from local to national scopes and scales—are faced with an onslaught of rapidly changing technologies with uncertain application in an increasingly complex safety and security. How do these technologies fit into a strategic information management capability for public safety and security organizations? How do these technologies impact other areas of the organization? How can we harness these technologies to improve safety and security outcomes for Canadians? How would information governance strategy, governance and resourcing need to be structured and how would this function in the current operating environment and how would ethics, standards, privacy and information sharing and protection mechanisms need to be addressed in the face of compliance with legislation, regulation or policy?

This volume makes the case for adopting strategic IM mindsets and practices intended to address a range of persistent IM challenges in public safety and security such as: building mature analytics and information sharing capabilities; building ethics, privacy, security and standards into IM governance aligned with public safety and security outcomes.

The book is intended for senior decision makers in organizations that have responsibilities to delivery on core public safety and security outcomes and rely on information management to do so. These decision-makers face rapidly changing technologies in an increasingly complex business environment, face pressures for talent management and face risk-laden practices that impede or constrain the optimal use of information to achieve these outcomes for their organizations.