Meaningful Healthcare Experience Design Meaningful Healthcare Experience Design

Meaningful Healthcare Experience Design

Improving Care for All Generations

    • USD 52.99
    • USD 52.99

Descripción editorial

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout, and industrial design thinking. This work focuses on the three value streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream, and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful healthcare experience design guides the work of designing these value streams and improving them to promote experiences that are meaningful and healing for both patients and healthcare workers.

GÉNERO
Negocios y finanzas personales
PUBLICADO
2020
10 de mayo
IDIOMA
EN
Inglés
EXTENSIÓN
322
Páginas
EDITORIAL
Taylor & Francis
VENDEDOR
Taylor & Francis Group
TAMAÑO
2.3
MB