Kerry Patterson

Crucial Conversations

Conversazioni cruciali

Crucial Conversations - herziene editie

The Employee Experience

Change Anything

Crucial Conversations : Tools for Talking When Stakes are High, Third Edition

Crucial Conversations : Tools for Talking When Stakes Are High

Crucial Conversations : Tools for Talking When Stakes Are High, Second Edition

Crucial Accountability, 3rd Edition : Proven Skills to Build Trust, Address Disappointment, and Get Results

Crucial Confrontations : Tools for talking about broken promises, violated expectations, and bad behavior

Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition