Attorneys and Their Use of Technology‪.‬

INTRODUCTION There is relatively little academic literature published about the business of law firms and attorneys. Speculation why that is the case can lead to an epiphany that this particular service-industry functions at its core upon the instinct, knowledge, motivation and creativity of its practitioners. These micro-firms have unique technology needs, and with few limitations enjoy a high degree of voluntariness in their decisions to adopt it. Off-the-shelf micro-computer technology is now regularly employed from the production of documents for introduction in the litigation processes, contracts, wills, negotiations and more, relegating the typewriter to a few specialized tasks. They use various levels of communications technology for keeping in touch with courts, clients and other attorneys. The use of technology for legal research as well as for personal tasks or even enjoyment demonstrates familiarity and comfort with it. In recent years, some courts have implemented paperless systems, making certain technology adoption scenarios less voluntary, as attorneys in those courts must file documents electronically. The adoption of presentation technology presents even more challenges for attorneys, as complex issues and scenarios impact its effectiveness and usefulness. Thus, the use of technology by attorneys varies widely.