Basic Service Management: A 50 Page Introduction to Providing Services More Books by Rob England

Working In It Working In It
2011
Introduction to Real ITSM Introduction to Real ITSM
2011
The Worst of the IT Skeptic: From the Notorious Blog The Worst of the IT Skeptic: From the Notorious Blog
2011
The It Skeptic Looks at CMDB The It Skeptic Looks at CMDB
2011