Digital Technology in Service Encounters More Books Like This
Acceptance of Remote Services
2010
Technology-Oriented Customer Touchpoints in Context of Services in Retailing
2023
The Routledge Handbook of Service Research Insights and Ideas
2020
From Micro to Macro: Dealing with Uncertainties in the Global Marketplace
2022
Managing Disruptions in Business
2022
Handbook of Service Science, Volume II
2018
Managing Consumer Services
2014
E-Service: New Directions in Theory and Practice
2016
Celebrating the Past and Future of Marketing and Discovery with Social Impact
2022
The Palgrave Handbook of Service Management
2022
Rediscovering the Essentiality of Marketing
2016
Transforming Relationship Marketing
2020
Marketing Challenges in a Turbulent Business Environment
2015
E-Services Adoption
2015
Serving the Customer
2023