Digitalization and Firm Performance

This book explores how digitalization and digital technologies influence markets, firms, financial institutions and organizations. Drawing on examples from Canada, Poland, France, Albania, Africa and Turkey this book takes a truly international perspective. It explores the technical aspects of digitalization, with chapters examining topics like how digitization creates value in a small company, how digital-driven business drives innovation, how import-exporting firms can increase productivity within the digital economy and how financial systems and institutions evolve due to new technologies. However, the book goes beyond this and, by adopting a holistic view, examines the social impact of digitalization, with the authors discussing how trade unions and employers present Industry 4.0 to employees and the general public. This book will be of interest to anyone studying digital innovation, digital management, digital strategy, Fin Tech, firm management, and Industry 4.0.

Milena Ratajczak-Mrozek is an Associate Professor at Poznań University of Economics and Business, Poland.

Paweł Marszałek is an Associate Professor at Poznań University of Economics and Business, Poland.

Chapter 1 is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.