Looking for Answers in New Places: Applying Lessons from Winning Organizations. (Building Winning Organizations)‪.‬

* PHYSICIANS SEEM TO go about their work at an accelerated pace, grumbling about the latest intrusion into the treasured doctor-patient relationship. Because they are stuck in a mindset that is rooted in unit based reimbursement, as the cost of doing business increases and the level of reimbursement is further reduced, physicians find themselves running faster and faster to stay in the same place. These economic forces, together with progressive sub-specialization, are pressuring physicians to see patients as throughput. Whereas they used to see four patients per hour, they now see six, never stopping to truly listen, to touch, and to feel with and for the patient. * Both sides of the doctor-patient relationship feel short-changed by the pressures of a rapidly changing and unfriendly health care environment. Professional satisfaction is at an all-time low.