OLM50 Overview: Outsourcing Success by Design

OLM50 delivers structured processes to support every step of your outsourcing journey.

Outsourcing success is determined by two things – outcomes achieved and effectiveness and satisfaction with the journey to achieve these outcomes. One without the other has proven time and again to be insufficient. OLM50 is founded on this wisdom. It delivers a practical framework that guides you through every phase of the outsourcing life cycle, from initial contemplation through final implementation and ongoing contract execution and governance. Whether you are a client or provider of outsourced services, seeking to:

• Procure or deliver optimized services;
• Enhance your relationship with your client or service provider; or
• Improve business outcomes, win new business or find creative ways to be more successful together ...

OLM50 provides an essential guide to outsourcing. It promotes client self-sufficiency and ownership of outcomes, enabling clients to efficiently and effectively design, procure and manage their outsourcing and it supports service providers in delivering winning proposals to client solicitations. OLM50 is elaborated in a three-book series.

• Book 1 – OLM50 Overview introduces OLM50 and its components including five (5) governance dimensions, fifty (50) governance disciplines and ten (10) lifecycle phases.
• Book 2 – OLM50 Governance elaborates on the five (5) dimensions and fifty (50) disciplines of the OLM50 governance model.
• Book 3 – OLM50 Lifecycle elaborates on the ten (10) lifecycle phases of OLM50 and more than 100 deliverables produced in these phases.