Pay-For-Performance In Safety Net Settings: Issues, Opportunities, And Challenges for the Future. More Books by Journal of Healthcare Management
Achieving Statistically Significant Improvements in Patient Satisfaction Scores in a Community Hospital Through the Development of a Service Excellence Model (Fellow Project)
2005
Interview with Diane Peterson, FACHE, Chairman and Chief Executive Officer, D. Peterson & Associates (Interview) (Interview)
2007
Interview with Tony Kovner, Ph.D., Professor, Wagner Graduate School of Public Service, New York University (Anthony R. Kovner) (Interview)
2006
Visits to the Emergency Department As Transactional Data.
2005
Effective US Health System Websites: Establishing Benchmarks and Standards for Effective Consumer Engagement.
2012
A Roadmap for Improving Healthcare Service Quality.
2011
Developing a Transfer Center in a Tertiary Cancer Center: Streamlining Access and Communication to Accommodate Increasing Demand for Service.
2011
Interview with Patrick A. Charmel, FACHE, President and Chief Executive Officer of Griffin Hospital (Fellow of the American College of Healthcare Executives) (Interview)
2011
Lessons of Experience: Key Events and Lessons Learned of Effective Chief Medical Officers at Freestanding Children's Hospitals.
2011
Designed to Fail: How Computer Simulation Can Detect Fundamental Flaws in Clinic Flow.
2011
Interview with Eugene S. Schneller, Phd, Professor and Dean's Council of 100 Distinguished Scholars, W. P. Carey School of Business, Arizona State University (Interview)
2011
Medicare: Will It Last?(Reform) (Viewpoint Essay)
2011
Structure-Oriented Versus Process-Oriented Approach to Enhance Efficiency for Emergency Room Operations: What Lessons Can We Learn?
2011
Leading for Quality in Healthcare: Development and Validation of a Competency Model (Survey)
2011
Interview with Brett D. Lee, Phd, FACHE, Senior Vice President of System Clinical Operations, Children's Healthcare of Atlanta (Fellow of the American College of Healthcare Executives) (Interview)
2011
Safety Issues Related to the Electronic Medical Record (EMR): Synthesis of the Literature from the Last Decade, 2000-2009.
2011
Interview with Kenneth D. Graham, FACHE, President and Chief Executive Officer of El Camino Hospital (Fellow of the American College of Healthcare Executives) (Interview)
2011
Using Leadership Development Programs to Improve Quality and Efficiency in Healthcare.
2008
Gender and Leadership in Healthcare Administration: 21St Century Progress and Challenges.
2008
Rural Hospitals and Spanish-Speaking Patients with Limited English Proficiency (Survey)
2008